Frequently Asked Questions

To ensure you choose the right size, we recommend measuring your pet's neck, ideally with a tape measure.

For cats, the suggested size is standard.

For dogs, several sizes are available depending on the collar model:

▶️ For MARLEY, LOLA, NINA, SORA, and MAYA collars:

- S for a neck measurement of 25 to 40 cm

- M for a neck measurement of 30 to 50 cm

- L for a neck measurement of 38 to 60 cm

▶️ For ROXY collars:

- S for a neck measurement of 22 and 30 cm

- M for a neck measurement of 27 and 38 cm

- L for a neck measurement of 33 and 44 cm

- XL for a neck measurement of 41 to 53 cm

Yes, all our tags are made of olive wood and carefully varnished, making them water-resistant.

Your dog can therefore continue all their daily activities without worry: swimming, snow, mud... the tag is designed to keep up with all their adventures!

To preserve the beauty and ensure greater durability of your olive wood tag, it is advisable to clean it regularly with clean water if it is dirty, then dry it thoroughly with a soft cloth.